Privacy Policy

Privacy Policy

This Privacy Policy explains how Magnolia Oaks Woodshop (the “Site,” “we,” or “us”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

Contact Information

If you have any questions about this policy, need more information about our privacy practices, or wish to make a complaint, please contact us here.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, how you interact with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, “Personal Information” refers to any information that can identify an individual. Below are details on the types of Personal Information we collect and why.

Device Information

  • Purpose of collection: To load the Site accurately for you, and to perform analytics to optimize our Site.
  • Source of collection: Collected automatically when you access our Site through cookies, log files, web beacons, tags, or pixels.
  • Disclosure for business purposes: Shared with our platform provider Shopify.
  • Personal Information collected: Browser version, IP address, time zone, cookie information, pages viewed, search terms, and how you interact with the Site.

Order Information

  • Purpose of collection: To provide products or services, process payments, arrange for shipping, provide order confirmations, and communicate with you.
  • Source of collection: Collected directly from you when you place an order.
  • Disclosure for business purposes: Shared with Shopify, payment processors, and shipping providers as necessary to fulfill your order.
  • Personal Information collected: Name, billing and shipping address, payment information (including credit card numbers), email address, and phone number.

Customer Support Information

  • Purpose of collection: To provide customer support and respond to inquiries.
  • Source of collection: Collected directly from you when you contact us for assistance.
  • Disclosure for business purposes: Shared with customer support tools and vendors as needed to resolve your issue.

Sharing Personal Information

We share your Personal Information with third-party service providers to help us provide our services and fulfill contracts with you. For example:

  • We use Shopify to power our online store. You can read more about how Shopify handles your Personal Information here: Shopify Privacy Policy.
  • We may also share your information to comply with legal requirements, such as responding to a subpoena, court order, or other lawful requests.

Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications that may be of interest to you. For example:

  • We use Google Analytics to understand how customers use our Site. Learn more about how Google handles your information here: Google Privacy Policy. You can opt-out of Google Analytics here: Google Analytics Opt-Out.
  • We may share information about your browsing behavior or purchase history with advertising partners to display targeted ads. You can opt-out of targeted ads via the following platforms:

Using Personal Information

We use your Personal Information to offer and improve our services, process orders, and keep you informed about new products, services, and promotions.

Cookies

Cookies are small files that are downloaded to your device when you visit our Site. We use cookies to enhance your browsing experience by remembering your actions and preferences, such as login information or region settings. Cookies also help us understand how visitors use our Site.

You can manage or block cookies through your browser settings, though doing so may affect your ability to access some features of our Site. For more details, visit Shopify's Cookie Policy.

Do Not Track

Our Site does not respond to Do Not Track signals because there is no consistent industry standard for handling them.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs. Please review this policy regularly for updates.

Contact Information

If you have any questions or concerns about this Privacy Policy, or if you wish to file a complaint, please contact us here 

    Complaints

    If you wish to make a formal complaint regarding how we handle your Personal Information, please contact us using the information above. If you're unsatisfied with our response, you can contact your local data protection authority or file a complaint with the appropriate supervisory authority in your jurisdiction.

    Last updated: Sept 13, 2024